Frequently Asked Questions
24 hours/1 business days notice is required in writing via email or by voice mail for all appointment changes. When you schedule an appointment with Blue Skyes Massage & Wellness Center (BSMWC), that time is reserved solely for you. When an appointment is missed without giving advanced notice, or a change is requested at the last minute, we lose the opportunity to offer that time to someone else who is waiting. Missed and frequently rescheduled appointments also interfere with a client’s progress.
To ensure that BSMWC can provide exceptional care for all or our clients, it is our policy that clients are responsible for all appointments they have scheduled. Clients who choose not to attend, or those who call to move their appointments at the last minute, are still responsible for these appointment times and session cost.
The following rescheduling policy is in place for all appointments. Extenuating circumstances and special situations will be reviewed on an individual basis per the discretion of BSMWC
Policy for Moving Appointments
24 Hours/1 Business Day Notice is required to move or change any appointment, for any reason, out of respect for the time of our practitioners and other clients
If do not request an appointment change before 24 hours/1 business day, and you miss your appointment for any reason, a fee equal to the amount of your missed appointment may be charged.
Fees for missed appointments are expected at or before the patient’s next scheduled appointment and we may ask that you pre-pay for all future appointments. Insurance does not cover these fees.
Please fill out and bring with you the attached new patient forms. Also, please either bring or wear loose and comfortable clothing, and running shoes if you are a runner.
BSMWC is considered an out-of-network provider. While insurance is not processed directly, and payment is due at the time of service, clients are advised to contact their insurance companies to find out what their benefits are for outpatient out-of-network physical therapy. Additionally, all therapy services can be paid for via Health Savings Account and/or Flexible Spending Accounts. You can also download our Massage Prescription Form for possible reimbursement from your insurance company. Please email or call the office to inquire about rates and programs.
This website is intended to provide clients with information about their health care and treatment options offered by Blue Skyes Massage & Wellness Center. All information regarding products and services contained in this site is general in nature. It is not meant to replace or be used in addition to the advice of healthcare professionals. If you have specific healthcare needs, or for complete information, please see a doctor or other healthcare provider.
Although Blue Skyes Massage & Wellness Center has made every effort to ensure the contents of this site are correct and complete, Blue Skye Massage and Wellness center cannot be responsible for the accuracy of information contained herein. For the most current information available from Blue Skyes Massage & Wellness Center please contact us at 480-935-3132
Please note, Blue Skyes Massage and Wellness Center is not an enrolled Medicare, Medicare Advantage or any supplemental Medicare insurance provider. All services provided to Medicare covered beneficiaries, will be billed directly to the patient for a cash only payment plan. For a list of services, and to learn if you qualify to be treated, or for any additional questions you may have, please call Blue Skyes Massage & Wellness Center directly.
The products/and or services descriptions, if any, provided on this Website are not intended to constitute offers to sell or solicitations in connection with any product or service. All products are not available in all areas and are subject to applicable laws, rules and regulations.
Information on this Website may contain inaccuracies or errors. Information may be changed or updated without notice. Blue Skyes Massage & Wellness only provides periodic updates to this site; therefore any information presented may be out of date.
-Not valid for clients active within the past 6 months.
-Appointment is required.
-Merchant’s standard cancellation policy applies (any fees not to exceed the price paid for the voucher).
-Limit 1 per person, may buy 1 additional as gift.
-Limit 1 per visit.
-Valid only for option purchased.
-All goods or services must be used by the same person.
-Groupon number and Credit Card information is needed to hold the appointment.
-If last minute cancel or no show for the appointment we have the right to redeem the groupon deal and charge the card the amount of the Groupon deal.
-The 2-hour massage and stretch deal must be scheduled same day back to back.
-Please arrive a few minutes early for each session.
-You understand that your therapist is not qualified to perform spinal or skeletal adjustments, diagnose, prescribe, or treat physical or mental illness.
-You will notify your therapist of all known medical conditions and injuries.
-You understand that massage is entirely therapeutic and non-sexual in nature.
-You understand all appointments are scheduled in advance.
-Clients are expected to pay for all services at the time they are rendered. We accept cash health savings account cards and debit/credit cards for payment.
-Cancellations must be done 24 hours in advance or you will be billed the regular price for the service.
-If you miss an appointment you will be billed the full amount for the appointment.
-If you are late for your massage appointment you will be provided as much time as available within the scheduled time slot. You will, however, still be charged the full amount for your scheduled session. Extra time will not be added to your session because of tardiness.
-Sexual misconduct is forbidden. —Client understands that any illicit or sexually aggressive remarks, advances, or gestures will result in the immediate termination of the session and will be liable for full payment of the scheduled appointment.
-All Packages are Non-refundable or Transferable. They need to be used within 3 months of the purchase date.
-All Pre-paid sessions are Non-refundable or Transferable. They need to be used within 3 months of the purchase date.
-Your information will be added to the monthly newsletter list for updates, health & wellness information as well as specials and deals.